Course on Consumer Protection Laws, ILS Pune

The Indian Law Society (ILS) Pune is offering its Online Autonomous Certificate Programme on Consumer Protection Laws from 1st to 6th December 2025. Designed for advocates, students, professionals, and individuals interested in consumer rights, this programme provides a comprehensive understanding of the legal framework governing consumer protection in India.

In a world where every individual interacts with goods and services daily, understanding consumer law has become essential. Whether one is an advocate, NGO worker, or consumer, the ability to navigate legal rights and regulatory protections is crucial.

Why This Course Matters

The Consumer Protection Act, 2019 has reshaped the landscape of consumer rights by replacing the 1986 Act. The updated legislation introduces key reforms such as:

• Regulation of e-commerce transactions
• Robust product liability provisions
• Strengthening of dispute resolution through mediation
• Establishment of the Central Consumer Protection Authority (CCPA)

This certificate programme aims to help participants understand these modern legal developments, court interpretations, and evolving policy decisions.

Course Objectives

The programme is crafted to:

• Provide an in-depth understanding of substantive consumer protection laws
• Introduce authorities, procedures, and doctrines under the 2019 Act
• Analyse practical issues related to consumer disputes
• Develop advocacy skills for effective consumer rights enforcement
• Offer insights into how courts and policymakers interpret consumer laws

This training is ideal for anyone who wants to effectively handle consumer-centric legal issues or build specialized expertise in this growing field.

Programme Modules

1. Overview of Consumer Protection Laws

Understanding the evolution, structure, and objectives of consumer protection in India.

2. Product Liability

Liability of manufacturers, service providers, and sellers under the 2019 Act.

3. Authorities under Consumer Protection Laws

Functions and powers of District, State, National Commissions and the CCPA.

4. Misleading Advertisements & E-Commerce

Legal standards governing advertisements, endorsements, and online transactions.

5. Other Acts Protecting Consumer Rights

Additional legislations enhancing consumer safety and welfare.

6. Mediation under the Consumer Protection Act

Role of mediation in quick, cost-effective dispute resolution.

Eligibility: Course on Consumer Protection Laws

The programme is open to:

• Advocates
• Law Students
• Any individual interested in consumer protection laws

Programme Schedule

• Duration: 1st to 6th December 2025 (Monday–Saturday)
• Timings: 5:00 PM to 7:00 PM
• Registration Window: 15th November to 1st December 2025

Certification

Participants will receive a Certificate of Completion on achieving 60% attendance.

Fee & Payment Details

• Course Fee (including 18% GST): ₹ 3,540/-
• Payment Mode:
  • Online through Direct SBI, Net Banking, and Credit Card
  • Debit Card payments are not accepted

Contact Information

Office Coordinator

Ms. Sukanya Joshirao

📞 9921514042
📧 ils.autonomous@ilslaw.in

Course Coordinator

Ms. Smita Sabne
Director, ILS Centre for Training for Good Governance